Order Processing 

Most orders will be dispatched from our warehouse in 1-2 business days. A tracking number will be sent to you once dispatched.

Custom products will be shipped from the factory in Pakistan and can take 2-3 weeks to be delivered, as these are made specifically for each order. 

A tracking number will be sent to you once dispatched.

 

Standard delivery within the UK 

Most orders are dispatched from the warehouse within 1-3 business days. Delivery time ranges from 1-3 business days on top of the dispatch date. 

A business day is Monday through Friday, excluding weekends and public holidays. 

Sting offers free shipping to anywhere in United Kingdom for orders over £50 in total value. All orders under £50 in total value will incur a flat rate shipping charge of £5.95 to anywhere in United Kingdom.
Shipping costs will be added to your order just prior to the point of payment in the shopping process. 

For your protection all parcels will require your signature upon delivery. Missed deliveries will require a collection by you from the delivery company’s depot or paying a re-delivery fee directly to the delivering company. We suggest delivery to a home or business address where someone is available to sign for delivery during business hours. 


International deliveries 

Shipping to overseas destinations vary country to country and these at times are out of our control. We have no knowledge of, and no responsibility for, the laws in your country of residence. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence. We suggest you contact your local customs and quarantine department to understand what laws and procedures you need to follow, and any applicable charges you need to pay to receive these goods. 

Sting ships to the following European countries, Germany, France, Netherlands, Belgium, Luxembourg, Austria, Denmark, Italy, Slovakia, Spain, Finland, Portugal, Sweden, Poland, Estonia, Hungary, Slovenia, Croatia, Latvia, Lithuania, Serbia, BulgariaRomania and Greece. 

Sting offers free shipping to any of those countries above for orders over £100 in total value. All orders under £100 in total value will incur a flat rate shipping charge of £14.95 to any of the European countries mentioned above.
 Shipping costs will be added to your order just prior to the point of payment in the shopping process. Should you choose to check out in Euros, the amount will be converted to Euros at the time of checkout. 

Late deliveries 

If you have not received your order within the expected delivery time frame specified please contact our Sting Team at customerservice@stingsports.com

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